Privacy Policy

1. Introduction

Upscale Development Group LLC, doing business as UDGOK ("Company," "we," "us," or "our"), is committed to protecting the privacy of our clients, subcontractors, bidders, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at udgok.com, submit a project inquiry, use our bid portal, or engage our construction services.

By accessing this website or providing personal information to us, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Project Inquiry Forms: Name, email address, phone number, company name, project type, project location, and budget range.
• Bid Portal Registration: Company name, contact name, email, phone, trade/specialty, contractor license number, and state of licensure.
• Bid Submissions: Project-specific bid amounts, proposal documents, scope narratives, and attached files (PDF, JPEG, DWG).
• Subcontractor Applications: Insurance certificates, bonding information, safety records, OSHA logs, and W-9 forms.
• Email Communications: Any information you provide via email to our project managers or estimating team.

2.2 Automatically Collected Information

• IP address, browser type, operating system
• Pages visited, time spent on pages, referring URLs
• Device identifiers and general geographic location
• Cookies and similar tracking technologies (see Section 6)

2.3 Construction-Specific Information

In the course of providing our services, we may collect additional information including but not limited to: property addresses, floor plans, architectural drawings, MEP specifications, medical equipment layouts, site photographs, ADA compliance documentation, and local permitting records. This information is used solely for the purpose of delivering construction services.

3. How We Use Your Information

• To respond to project inquiries and provide estimates
• To manage the subcontractor bidding process and evaluate bids
• To communicate project updates, schedules, and change orders
• To process subcontractor prequalification applications
• To comply with local, state, and federal building codes and regulations
• To maintain jobsite safety records as required by OSHA
• To send project-related correspondence and invoices
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights

4. Disclosure of Information

We may share your information with:

• Project Team Members: Architects, engineers, subcontractors, and suppliers directly involved in your construction project, on a need-to-know basis.
• Regulatory Bodies: Municipal building departments, state licensing boards, OSHA, and the Oklahoma Department of Health when required for permitting, inspections, or compliance.
• Insurance Providers: Workers' compensation, general liability, and professional liability carriers as required.
• Service Providers: Email delivery services (Resend), hosting providers (Vercel), and analytics platforms that assist in our operations.
• Legal Requirements: When required by law, subpoena, court order, or to protect our rights in legal proceedings.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain project-related records for a minimum of seven (7) years following project completion, in accordance with Oklahoma construction lien laws, statute of limitations for construction defect claims, and IRS record-keeping requirements. Bid portal account information is retained for the duration of the account plus two (2) years after the last activity. Website analytics data is retained for twenty-six (26) months.

6. Cookies & Tracking

We use essential cookies necessary for website functionality and may use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our site. You may disable cookies through your browser settings, though this may limit certain website features.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmitted via our website
• Encrypted password storage using bcrypt hashing
• Role-based access controls for the bid portal and project files
• Regular security reviews of our hosting infrastructure

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of non-essential communications

To exercise any of these rights, contact us at projects@udgok.com or call (918) 520-3823.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: